How and Who to Contact

For more information on the Teamsters National 401(k) Savings Plan, to access your account or to enroll in the plan,

visit The Journey, MassMutual’s participant web site, at www.massmutual.com/teamsters;

call 1-800-74-FLASH (35274), MassMutual’s automated voice response system (click here for more information about the FLASHSM system).

If you have a specific question for the Teamsters National 401(k) Savings Plan service provider (MassMutual), contact us.

For all other inquiries regarding the Teamsters National 401(k) Savings Plan, send inquiries to ibt401k@gemgrouplp.com.

If you're looking for the UPS 401(k) Savings Plan, click here.

FLASHSM provides access to information to your retirement account from any touch-tone telephone, 24 hours a day, 365 days a year. Account information is updated daily.

If you call FLASHSM, 1-800-74-FLASH (35274), from 8:00 a.m. to 8:00 p.m., Eastern Time (Monday-Friday), MassMutual’s customer service representatives can answer your questions and guide you through your transactions. Multilingual representatives are available.